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Lesbian entrepreneur uses crime scene TikTok to educate

‘You can change people’s lives by returning things to pre-incident condition’

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Laura Spaulding (center) is founder and CEO of Spaulding Decon. (Photo courtesy Spaulding Decon)

(Editor’s note: This is the second in a multi-part summer series of stories taking a closer look at how a group of diverse LGBTQ entrepreneurs survived and thrived during the pandemic. The series is sponsored by the National LGBT Chamber of Commerce.)

Spaulding Decon’s 4.2 million followers probably tune into the company’s popular crime scene cleaning TikTok to watch technicians scrub away blood or dismantle drug labs, but sometimes Founder and CEO Laura Spaulding slips in a little more.

“Today we’re going to be talking about the affordable housing crisis,” Spaulding, a former Kansas City police officer, tells viewers in an April teaser; later a young woman shares how difficult it has been surviving outside the benefits threshold.

Spaulding founded her multimillion-dollar business specializing in biohazard clean up in 2005, and in 2016 it became the first nationally franchised decontamination service.

However, the onset of the global pandemic threatened to derail the success of this lesbian entrepreneur.

When states were going into lockdowns in 2020, in a desperate effort to slow the pandemic’s death toll and contain the spread of the disease, many businesses struggled. According to Commerce Department data, real GDP across industry sectors fell sharply in the second quarter of 2020 as the world plunged into an economic recession.

Spaulding said surviving the crisis meant being able to navigate quickly in a new environment. Her business survived, in part, by reaching out via social media to the millions who unexpectedly found themselves locked down.

“We actually grew our business during the pandemic,” Spaulding told the Blade. “Other brands possibly didn’t do that because they were in crisis mode. But we showed viewers an insight into what disinfecting for COVID looks like. We gained a ton of followers because of that.”

In 2021, Spaulding Decon made the Inc. Magazine list of the 5,000 fastest growing private companies, an honor that gave Under Armor, Patagonia and Microsoft their first national recognition.

Inc. noted the “unprecedented challenges” this group of honorees faced in 2020, to not only survive but thrive with an average median three-year growth rate of 543 percent and combined median revenue nearing $11 million.

This was an achievement Spaulding said she never dreamed was possible. When she started her company, she did so with little outside investment and sheer determination.

“I’m just a regular person trying to build a business,” Spaulding said about her challenges. “[Being a lesbian business owner] hasn’t hindered me or benefitted me either. I’ve never gotten a contract because of it. But it will only hinder you if you let it.”

And she said the struggle for labor is real. Turnover among technicians is high.

Working long hours in protective equipment can be physically demanding, and cleaning up after violent deaths can take an emotional toll, but Spaulding enjoys working alongside those who tough it out with her.

“The people that I work with are amazing,” she said. “Since COVID, we’re operating with fewer staff members than we’ve ever had, but I enjoy being with them, side-by-side. We’re mission based.”

‘You can change people’s lives’

Today, Spaulding lives with her partner of four years and co-parents a 4-year-old, a 3-year-old, and a rescue dog named Sammy, a retriever mix. But back in 2005, she was a police officer facing a distraught homicide victim’s mom who wanted to know when they were returning to clean up the crime scene.

Spaulding told the Story Exchange in February she felt bad for the mother who had just been through so much, but the only answer she had for her was “We don’t do that.”

So, Spaulding left police work and went into the crime scene cleaning business. The work has been challenging, but years later she has no regrets.

“You can change people’s lives by returning things to pre-incident condition,” she told the Blade. “Especially the suicide clean ups because they don’t have to see it. You can’t get rid of the memory of [seeing the person like that], but we can put that room back together.”

Even before the pandemic created a captive audience, there was interest from the media in Spaulding Decon’s work due to the inherent drama involved.

“We were getting approached with reality show producers. But they could never get it sold because they thought it would be too graphic,” Spaulding explained.

“So, I was like let’s do it ourselves and post it to YouTube, and that’s how the social media series was born.”

Currently, Spaulding Decon’s Crime Scene Cleaning YouTube channel has more than 800,000 subscribers, and while much of the content can be graphic, some can be off-beat and unexpected, such as the 1980s E.T. Atari game unearthed during a hoarding clean up.

As the pandemic moves into its long-term and less acute stage, Spaulding Decon’s social media presence and popularity continue to hold strong. Its Crime Scene Cleaning series now has a spin-off focusing on in-depth interviews with people dealing with a variety of subjects.

“We get DMs [direct messages] on our social channels about how do I clean this particular thing?” Spaulding explained. “And we’ll do videos on that to make sure people are educated.”

This desire to educate pushed Spaulding to grow her franchise in a new direction.

“We have a spin off called ‘Talking Decon,’” she said. “Where we do more investigative-type interviews. The last one was with a victim of human trafficking.”

This new series provides a chance for the former cop to engage the community in a meaningful way.

“We take an educational approach to social media. So we have a cult-like following,” Spaulding said. “And we stay in communication with followers and fans.”

NGLCC: It’s a ‘community thing’

Spaulding has worked hard to make her business a success and she credits her staff and technicians for working just as hard in their “labor of love.”

However, her biggest tip for new entrepreneurs and LGBTQ business owners is to find a mentor to learn from early on.

“You will get to where you need to be faster than by learning from your mistakes,” she added.

Spaulding also pointed out the support she found as a member of the National LGBT Chamber of Commerce (NGLCC). She found it nice to be able to bounce ideas off “our own people” in a safe and comfortable environment.

“It was more of a community thing,” she said. “And it’s important for all minorities to stay at the top of your game – it’s not an even playing field. It’s constant education. It’s constantly finding things that you can do better to overcome the competition.”

Economics professor M.V. Lee Badgett, a distinguished scholar at UCLA’s Williams Institute, has researched the benefits of LGBTQ equality on the economy. Her books have debunked the myth of gay affluence and instead highlight the economic challenges LGBTQ people face due to discrimination.

“The bottom line,” Badgett told the Blade. “Is that for an economy to perform as well as it could, it needs everyone to contribute as much as they have to offer.”

Justin Nelson, the NGLCC co-founder and president, also explained that resilience and community are important.

“Our community is sustained by our resilience and commitment to helping one another through the good times and the challenging ones,” Nelson said. “It has never been easier to go online or check with your local affiliate LGBT Chamber of Commerce to make sure you support the brands that have our community’s back.”

And Spaulding is committed to continuing to grow her company. An avid reader, she just finished Dan Sullivan’s “Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork” and enjoyed its insights.

“You can’t do everything alone,” she said. “I came up thinking I had to do everything and pay for everything myself, but sometimes you need to find the ‘who’ – that person who can help you do something, instead of just figuring out how to do it yourself.”

Her new goal is to grow her business from 56 locations to 100.

“I think it’s challenging,” she said. “But doable.”

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Real Estate

How to protect yourself from rental scams

Beware of fraudulent checks, identity theft

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Scams can affect both tenants and landlords during summer rental season.

As the summer rental season ramps up, be aware that scams can affect both tenants and landlords. As a property owner looking to rent out your space, you might encounter various fraudulent schemes when advertising your property online. Understanding these scams and recognizing the red flags can save you stress and even financial loss.

Three of the most common scams that landlords face in the District of Columbia include the following:

1. Fake Payment Scams

Tenants provide fraudulent checks or money orders for rent or security deposits. These payments appear legitimate initially, but eventually bounce or are identified as fake.

Why it works: Scammers take advantage of the delay between the initial deposit and the time it takes for banks to identify fraudulent checks, allowing them to secure access to the property.  Once they do, they have possession and in the District of Columbia, that means a court case to remove them.

Prevention Steps:

  • Verify Funds: Wait for the check or money order to fully clear before handing over keys or signing the lease. This can take several days.
  • Use Electronic Payments: Encourage tenants to use electronic payment methods like bank transfers or verified payment apps, which can be more secure and quicker to verify.
  • Bank Verification: Contact the issuing bank to verify the authenticity of the payment instrument.

2. Identity Theft Scams

Prospective tenants use stolen or fake identities to pass background and credit checks. Once they secure the lease, they may engage in illegal activities or fail to pay rent.

Why it works: Scammers exploit the reliance on documentation and credit reports which, if fake, can be difficult to verify without thorough checks.

Prevention Steps:

  • Thorough Screening: Conduct comprehensive background checks, including employment and previous rental history. 

As a self-managing landlord, this can be both time-consuming and complicated.  There are several easy ways to get caught in unlawful methods of screening based on the Districts strict tenant laws.  When in doubt to get it legally right, seek out professional help, so you do not inadvertently end up violating regulations in place to protect renters.

  • In-Person Meetings: Meet prospective tenants in person and request multiple forms of identification to verify their identity. Again, it’s critical to do this within the boundaries of the law. Make sure if you do it for one, do the same process, have the same questions and take the same actions for all interested parties. 
  • Cross-Check Information: Contact employers and previous landlords directly using publicly available contact information to confirm details provided by the tenant. Make sure you are indeed speaking to their prior or current landlord by preparing very specific questions about their lease agreement or other items a fake reference will not know or will stumble to answer. 

3. Subletting Scams

Tenants illegally sublet the property to others, often at a higher rate, without the landlord’s knowledge or permission. This can lead to over-occupancy and property damage. You may also not know who is living in your unit or if they would have qualified if you had screened them.  Lastly, if they have possession of your property, getting them out involves a court case. 

Why it works: Scammers take advantage of landlords who do not monitor their properties closely, allowing them to profit from unauthorized subletting.

Prevention Steps:

  • Find management: Ensure that preventative steps are taken, to ensure renter compliance with any sub-letting rules you’ve laid down in the original agreement.
  • Regular Inspections: Conduct regular property inspections to ensure that only authorized tenants are residing in the property. Inspections in the District are tricky, a landlord cannot just enter at will or too frequently.  Be sure you know the rules, or ask a professional for advice before you enter your renter-occupied property.
  • Lease Clauses: Include clear clauses in the lease agreement that prohibit subletting without written permission from the landlord. Is your agreement rock solid? Or do you need professionals on your side who know what to do to ensure both you and your renters are protected fairly?
  • Neighborhood Watch: Establish good communication with neighbors who can alert you to any suspicious activity or unauthorized occupants.  If you used to live at that location your former neighbors and friends are the best way to keep eyes and ears out on what is going on in your property and to alert you to any unusual behaviors.

By taking these preventive measures, landlords can better protect themselves from common scams and ensure a more secure rental process.

Anatomy of a Common Rental Scam

Another prevalent scam starts when you post an advertisement for your rental property. Scammers may copy your listing, post it at a lower price, and pretend they are the landlords. Unsuspecting tenants may pay a deposit to them or even the first month’s rent to these fraudsters, believing they are securing their new home. Here’s how the scam typically unfolds:

Step 1: Scammers take the details and photos from your legitimate listing and create a fake one, often with lower rent to attract more potential tenants.

Step 2: They claim to be out of town and unable to show the property, urging potential tenants to drive by and view the property from the outside.

Step 3: They ask for a security deposit or the first month’s rent via online payment methods before the tenant has signed a lease or even seen the inside of the property.

How to Protect Yourself

Here are some steps you can take to protect yourself from these scams:

Secure Your Listing: Use reputable rental platforms and websites known for their security measures to advertise your property.

Watermark Your Photos: Adding a watermark to the images in your rental listings can prevent scammers from easily stealing your photos.

Educate Potential Tenants: Inform applicants about common scams and encourage them to be cautious of listings that seem too good to be true, ask for money up front, etc.

Meet or Video Call Potential Tenants: If possible, meet tenants in person or through a video call to verify their identity and discuss the rental terms. Requiring a matching photo ID during the application process is an added layer to ensure this is the same person.

Verify Tenant Information: Conduct a comprehensive background check, including credit, employment, rental history, and criminal records.

Red Flags for Landlords

To protect yourself and potential tenants from a scam like this, be aware of the following red flags during the tenant screening process:

  • Paying All Cash Upfront: If a prospective tenant offers to pay the rent for the entire lease period in cash without a proper background check, be cautious. This can be a sign that they want to avoid detection due to illegal activities or poor credit history.
  • Urgency to Move In: A tenant who is pushing to move in immediately, especially without seeing the property, should raise a red flag. They might be trying to rush the process before you notice any inconsistencies in their story or background.
  • Lack of Interest in Viewing the Property: Be wary of tenants who do not ask to see the property or who are satisfied with just external views. Genuine tenants will usually want to inspect where they are going to live.
  • Poor or Incomplete Documentation: If a tenant cannot provide proper identification, proof of income, or previous rental history, this is a significant warning sign. Scammers often avoid giving out personal information that can be traced back to them.
  • Unusual Payment Methods: Be cautious if a tenant wants to use unconventional payment methods like wire transfers or cryptocurrency. Standard practices include checks, bank transfers, or credit card payments, which offer more security and traceability.

Organizations That Can Help

If you find yourself a victim of a rental scam, there are organizations that can offer assistance and guidance:

Federal Trade Commission (FTC): They handle complaints about deceptive and unfair business practices, including rental scams. You can file a complaint at ftc.gov.

Better Business Bureau (BBB): The BBB provides information on businesses, including complaints and scam alerts. Visit their website at bbb.org for more resources.

Internet Crime Complaint Center (IC3): This is a partnership between the FBI and the National White Collar Crime Center, and it allows victims to report internet-related criminal complaints. Visit their site at ic3.gov.

Local Law Enforcement: Contact your local police department to report the scam, especially if money has been exchanged.

By staying vigilant and informed, you can protect yourself and potential tenants from falling prey to these sophisticated scams. Remember, prevention is always better than cure, especially in the real estate market.

(Note: For examples of the three scams included, we have produced some of the content of this article using AI.)

Scott Bloom is owner and senior property manager of Columbia Property Management. For more information and resources, go to ColumbiaPM.com.

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Real Estate

A look at down payment assistance programs

Pride in ourselves, Pride in homeownership

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(Photo by GaJaS/Bigstock)

One of the most popular questions at our home buyer seminars is “What are the down payment assistance or first-time homebuyer programs available where I live?”  There are various programs sponsored by multiple jurisdictions with the help of local banks, federal grants and loans as well. Knowledgeable lenders in the area will direct their eligible borrowers to these programs when a home purchase is being considered. Some of the programs are frequently mentioned in the local news: HPAP, EAHP, and DC Open Doors. There are also other options such as:

• FHLB grant for down payment assistance and/or closing costs

• Bank portfolio loans such as the Sandy Spring Bank loan, which can be 3% of the home purchase price – paired with a 97% first trust loan which is 100% financing at market rates

• Citibank Home Run

• Bank of America Down Payment Grant or Home Grant

• Chase Dream Maker Grant

• DC Open Doors – (DC Purchases only)

• HPAP/EAHP (for DC purchases only, when funds are available.)

All of these programs, grants, and loans come with guidelines and regulations, which may include income limits, household size limitations, geographic boundaries, homebuyer education classes, occupying the home as a primary residence, and funds availability. Some are easier to use and implement than others. Others may be available but can take 60 or more days to close on a home purchase, where another buyer may offer a seller a 30-day close. Some of these options may be stacked together to help build the buyer’s purchasing power.  

In many cases they are worth exploring, and “seeing if the shoe fits.” A knowledgeable lender will be able to help a prospective home buyer to “try on these shoes” and see if there is a good fit. The best local Realtors and lenders will help a buyer understand which can be used at the time of purchase, and what types of documentation are necessary for each instance.  

In our experience, the programs are there for those who need it, and in many cases make the difference between what a buyer has available to bring to the table, and what they need to get the “Sold” sign put out on the lawn, and the keys in their hand. Some buyers may decide to investigate these options and go without the program or the available funds anyway.  Perhaps the interest rate is higher when using a program as opposed to going without it, meaning the monthly payment will be more when you use these programs.  Each buyer has their own criteria of what makes a good fit for them.  As with anything, “Mama said you gotta shop around.”  It’s worth considering the various down payment & first time homebuyer assistance options available when looking to purchase and deciding which option(s) provide the best fit.  

Don’t hesitate to reach out for more information.

Joseph Hudson is a referral agent with Metro Referrals. Reach him at [email protected] or 703-587-0597. Tina Del Casale is a mortgage banker at Sandy Spring Bank. Reach her at 301-850-1326.

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Real Estate

Totally radical home buying

We should celebrate advancement of homeownership rights

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The phrase “totally radical” came of age in the 1980s and was defined as cool, wonderful, or awesome. Its synonym, wicked, can be found in nearly all Ben Affleck movies and a cry of “Excellent!” will bring back memories of an adventure had by Bill (Alex Winter) and Ted (Keanu Reeves) in 1989.

Although some people are not ready for cocooning yet, homeownership is still a cornerstone of financial strength and wealth building. For LGBTQ individuals, owning a home can provide a sense of economic security and a sanctuary where they can express their personalities freely and without fear of discrimination or harassment. 

Whether house, condominium, or cooperative apartment, owning a place to chill allows you to build a legacy and provide for future generations. It offers the stability needed to plan for the future, whether that involves raising a family, supporting aging parents, or ensuring a spouse’s or partner’s financial security.

Homeowners are also more likely to invest in their communities, fostering strong, inclusive, bitchin’ neighborhoods. For many LGBTQ people, a home is “In the District,” which prides itself on diversity. Homeownership allows individuals to create personal spaces that reflect their identities and values, contribute to the city’s rich cultural tapestry, support local businesses, and participate in community events and governance.

The journey toward homeownership for gay individuals has evolved over the years, reflecting broader societal changes and the struggle for LGBTQ rights. The stark contrast between the ’80s and now highlights the progress made, the challenges that still exist, and future uncertainties brought forth by the space cadets in our political system. 

In the 1980s, homeownership for gay people was bogus. The decade was marked by lame, pervasive discrimination and limited legal protections. The HIV/AIDS epidemic further stigmatized the gay community, intensifying societal prejudices. This climate of fear and hostility permeated various aspects of life, including the housing market.

Gay individuals faced overt discrimination from landlords, real estate agents, and mortgage lenders, even in the rental market. It was not uncommon for same-sex couples to be denied housing simply because of their sexual orientation. Even in the late ’90s I had clients looking for homes in Prince William County, Va., who had to hightail it out of an open house when told to take a hike. I kid you not!

Financial institutions were often unwilling to grant mortgages to same-sex couples or openly gay individuals. When they did, the terms were often less favorable than those offered to heterosexual couples. This made the dream of homeownership significantly harder to achieve, even though DINKs (dual income, no kids) tended to have more household income than so-called “traditional” families.

Additionally, the lack of legal recognition for same-sex relationships posed harsh challenges. Without the ability to marry, same-sex couples faced difficulties in co-owning property and ensuring that their partner had legal rights to the home. Estate planning was complicated, as inheritance laws did not recognize same-sex partners, potentially leading to the loss of a home upon a partner’s death.

The landmark Supreme Court decision in Obergefell v. Hodges, which legalized same-sex marriage nationwide, was a fantabulous moment. This ruling provided same-sex couples with the same legal rights as heterosexual couples, including the ability to jointly own property and inherit without complication.

Anti-discrimination laws have also evolved. The definition of sex under the Federal Fair Housing Act has been expanded to include sexual orientation and gender identity, as have protected classes in Maryland and Virginia. The District has taken that a step further; our protected classes also include gender expression and personal appearance. 

Organizations like the DC Center for the LGBT Community and the National Association of Gay and Lesbian Real Estate Professionals (NAGLREP) offer resources and advocacy for LGBTQ+ homebuyers. These organizations provide educational workshops, networking opportunities, and support to navigate the housing market.

The advancement of homeownership rights for gay people is a testament to the righteous resilience and determination of the LGBTQ+ community. As society continues to strive for equality, it is essential to address the remaining challenges to ensure that everyone, regardless of their sexual orientation or gender identity, can achieve the goal of homeownership.

In 2024, the only limitations on owning a home are finding one and being able to afford it. Pride weekend is a great time to go to open houses. You’ll probably be walking right by several. 

But if you’re not ready yet and just feel like getting your ’80s jams on, grab your disco balls and check out the Totally Tubular Festival at The Anthem at The Wharf on July 14.I’ll be Desperately Seeking Susan and will, as they used to say in the ’70s, catch you on the flip flop.

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